Privacy Policy

Thank you for visiting the website of PT Aspirasi Hidup Indonesia Tbk (https://ahi.id) (“Site”), operated by PT Aspirasi Hidup Indonesia Tbk, a company duly established under the laws of the Republic of Indonesia (collectively with its subsidiaries and/or affiliates of PT Kawan Lama Sejahtera under the Kawan Lama Group, referred to as “We”, “Us”, or “Our”).

This Privacy Policy serves as an agreement between you, as the user of the Site, and Us, as Our commitment to honor your trust and to safeguard your privacy and any personal data that may be collected from you through your use of the Site.

This Privacy Policy is governed by and follows the provisions set out in Law No. 27 of 2022 on Personal Data Protection (“PDP Law”) as well as other relevant data protection regulations. By accessing and using the Site, you are deemed to have read, understood, and agreed to this Privacy Policy and hereby consent to Our collection, processing, storage, and/or use of your personal data in accordance with the provisions herein. We act as the data controller and determine the purposes and means of processing your personal data under this Privacy Policy. We ensure that all data collection and processing activities are conducted lawfully in accordance with the PDP Law. If you do not agree with the terms of this Privacy Policy, you are advised not to access or use the Site.

This Privacy Policy forms an integral part of the Site’s Terms and Conditions. Unless otherwise defined, terms used in this Privacy Policy shall have the meanings ascribed to them in the Terms and Conditions.

We use cookies on this Site. Cookies allow us to collect certain data and information while you browse the Site to help us improve our services and enhance your experience. Our cookie policy is detailed in Section 7 of this Privacy Policy.

1. Purpose of Collecting and Processing Personal Data

When using this Site, We may collect and process information that can identify you or may be used to identify you (“Personal Data”) with your consent, for the purpose of improving the Site and Our services to you.

The types of Personal Data We may collect include, but are not limited to: (i) Your name, (ii) Your email address, (iii) Your employment/organization/institutional affiliation. This Personal Data is collected when you voluntarily provide it through Our feedback or contact service forms and give your consent via the designated fields. Your data is collected to help Us respond to your inquiries, requests, or feedback, and for internal reporting purposes.

In addition to your Personal Data, We may also collect other types of data, such as: (i) Browser type and version, (ii) Operating system, (iii) Pages and features accessed on the Site,
(iv) Frequency and patterns of usage. This data helps us improve the functionality and user experience of the Site, and to develop content that is more relevant and engaging.

2. Data Disclosure

We are committed to maintaining the security and confidentiality of the data under Our control and guarantee that no disclosure, transfer, distribution, or lending of data to third parties will take place without proper safeguards.

However, We may disclose your Personal Data under the following circumstances:

1. To partners or third parties supporting Us in presenting features on the Site or processing activities related to your use of the Site;
2. To partners or third parties collaborating with Us on Site development, maintenance, and enhancement;
3. To law enforcement agencies and regulatory authorities having jurisdiction over Us, to comply with legal obligations and/or legitimate official requests;
4. To other Kawan Lama Group companies assisting Us in operating the Site, processing data on our behalf, or participating in corporate actions including financing, restructuring, asset sales, mergers, acquisitions, liquidations, and bankruptcies, where your data is considered a disclosable asset;
5. For specific purposes previously communicated to you, with your prior consent.

We ensure that proper safeguards and restrictions are in place regarding the confidentiality, use, and disclosure of Personal Data to third parties. Any processing of Personal Data by third parties must comply with the PDP Law and applicable regulations.

3. Data Storage and Deletion

We employ appropriate technical and security measures to prevent unauthorized or unlawful access, loss, or damage to your Personal Data. All data is stored securely in compliance with the PDP Law and relevant regulations.

We will retain your Personal Data and other information for as long as necessary to fulfill the purposes outlined in Section 2 above, and will delete the data as required by law.

We protect stored Personal Data from unauthorized access, use, retrieval, modification, and disclosure by implementing robust security procedures and technical controls.

We may retain certain user data to:

1. Prevent fraud and manage risks, including identifying unauthorized access or users;
2. Enforce the Site’s Terms and Conditions;
3. Comply with applicable legal obligations and procedures; and/or
4. Fulfill requests from governmental authorities or regulatory agencies with jurisdiction over us.

Some retention purposes may arise from specific conditions not listed above. In such cases, We will notify you of similar purposes unless the law allows us to retain Personal Data without your consent.

4. Your Rights as a Site User

As a user, you have the right to request the termination of processing, deletion, and/or destruction of your Personal Data. You are also entitled to object to decisions made solely based on automated processing, including profiling, that has legal or significant effects on you.

You have the right to access and receive your Personal Data from Us in a commonly used and machine-readable format.

To exercise your rights, you may submit a request by sending an email to the contact provided in Section 8 of this Privacy Policy.

5. Important Considerations

While We take all reasonable steps to secure your data (including Personal Data), We cannot guarantee absolute protection against data breaches. We continue to apply our best efforts to ensure data access restrictions and the highest possible security standards.

Our Site may include links to third-party websites for your convenience. These websites are not under our control and are governed by separate terms and privacy policies. We are not responsible for the content, security, or any risks associated with those sites. Accessing and using such third-party websites is at your own risk.

Data transmission over the internet through your browser may involve multiple parties such as your internet service provider or public Wi-Fi operators. These parties are beyond our control and authority. Therefore, any data leakage outside our system perimeter is not our responsibility.

Your Personal Data may be transferred to, stored, or processed in other countries by Our partners, third-party service providers, vendors, suppliers, or affiliates. We will ensure that such data remains protected in accordance with this Privacy Policy and the PDP Law.

6. Privacy Policy Updates

We may update this Privacy Policy from time to time and publish the updated version on the Site without prior notice to you, as permitted by applicable laws. The effective date of the latest version will be stated at the end of this document. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

By continuing to browse and use the Site after the updated effective date, you are deemed to have accepted the changes to this Privacy Policy.

7. Cookies

Cookies are data files sent from websites and stored on your computer or device by your browser while you browse the Site. These files record data about, including but not limited to, your device, browser information, browsing time, and your activity on the Site.

We use cookies strictly as necessary to improve our services and facilitate your use of the Site. Cookies help us identify you, store your preferences (e.g., clicks, login status, or visited pages), and analyze Site performance and usage.

You may manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features or personalize your experience on the Site.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us via email at azko.care@ahi.id. 

This Privacy Policy is effective as of 15 December 2025.